Every Tuesday, you will get an actionable piece of advice from Don Connelly, related blog posts on the topic, and what's new on the blog PLUS Don's "10 Great Analogies" in pdf format right away.
Weekly Focus - June 18, 2025 - "Don't Let Clients Treat Your Staff Poorly"
Your staff deserves to be treated professionally and with respect. It’s not uncommon for a client to lash out if they’re having a bad day, but those who are repeatedly rude to your staff should be confronted.
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