Every Tuesday, you will get an actionable piece of advice from Don Connelly, related blog posts on the topic, and what's new on the blog PLUS Don's "10 Great Analogies" in pdf format right away.
Weekly Focus - January 20, 2021 - "What's the Difference Between 'Servicing' and 'Service'?"
Advisors know they are paid and paid well to gather assets. The emphasis is on prospecting, not ramping up client service. Of course Advisors know that a client unhappy with the Advisor’s service can and will leave. That motivates Advisors to service the account.
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