It’s All About Your Added Value
Focus on your added value when you de-commoditize yourself, not your basic value. In the eyes of the consumer, you are charging a fee for something that others appear to be giving away. If it's all about price, Fidelity wins with zero pricing for ETF’s. So how do you compete in that kind of an environment? You show that the added value you bring to the relationship far outweighs your fee.
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